We are searching for a driven Analyst to join our dynamic Customer Operations team in Pune. In this role, you will be responsible for providing exceptional customer service through our inbound chat platform. You will address customer inquiries efficiently, transfer complex issues to the appropriate team members, and influence in the enhancement of our customer service processes.

The ideal candidate will possess strong communication and interpersonal skills, a dedication to customer satisfaction, and a solution-oriented mindset. Strong analytical skills and the ability to multitask multiple inquiries simultaneously are also necessary.

If you are excited about joining a rewarding environment and making a meaningful impact on our customers, we encourage you to apply.

Seeking Inbound Chat Analyst in Pune! Become a part of Eclerx

Are you enthusiastic about providing exceptional customer assistance? Do you have great communication proficiency? If so, we recommend you to apply for the Inbound Chat Analyst role at Eclerx in Pune!

We are a global company that provides technology services. Our team is dedicated to delivering high-quality service to our clients.

As an Inbound Chat Analyst, you will be responsible for:

* Responding to customer requests in a timely and professional manner

* Resolving with customer concerns

* Recording customer interactions

This is opportunity to join a thriving team and make a real impact. We offer a attractive salary and benefits package.

If you are interested in this role, please submit your resume and cover letter to [email protected].

Inbound Chat Analyst Position at Eclerx

At Eclerx, we're seeking a driven and talented Individual to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Contact for our valued customers, providing real-time assistance through our online chat platform. You will Handle a wide range of customer inquiries, from Technicalsupport to billing questions and Product information.

Your exceptional communication skills and Critical thinking abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate read more about delivering outstanding customer service, we encourage you to apply!

• Responsibilities include:
• Promptly respond to customer inquiries via chat.
• Extend clear and concise solutions to customer issues.
• Maintain accurate records of all customer interactions.
• Team up with other departments to resolve complex cases.

Eclerx Pune Seeks Talented Inbound Chat Analysts

Eclerx Pune is actively looking for talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. If you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for you.

• The role of Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
• Your responsibilities will include resolving customer inquiries, addressing technical issues, and ensuring a positive customer experience.
• We are looking for candidates who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.

Submit your application if you are a team player with a excellent work ethic and a desire to make a difference. We offer a attractive compensation package and a dynamic work environment.

Motivating Opportunity for Growth: Inbound Chat Analyst at Eclerx

Are you a passionate individual with a talent for communication? Do you thrive in a fast-paced environment and enjoy making a difference? If so, then Eclerx has an remarkable opportunity for you! We are immediately seeking a talented Inbound Chat Analyst to join our growing team.

In this role, you will be the first point of contact for our valued customers via live chat. You will address concerns in a timely and courteous manner, ensuring a satisfying customer experience.

• Responsibilities include but are not limited to:
• Providing prompt and efficient responses to customer inquiries.
• Guiding users through online processes
• Maintaining a positive and helpful attitude

This is an opportunity to grow your skills in a dynamic environment. We offer a competitive salary and the chance to make a genuine difference. If you are ready to take on this fulfilling role, we encourage you to apply!

Jumpstart an Inbound Chat Analyst Career at Eclerx, Pune

Are you a passionate individual with exceptional communication skills? Do you excel in a fast-paced environment? If so, then explore this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.

As an Inbound Chat Analyst, you'll be the primary point of interaction for customers seeking assistance via our online chat platform. You'll deliver prompt and informative solutions to their inquiries, affirming a positive customer experience.

• Yourselves role will involve interacting with customers in a polite and warm manner.
• Candidates will also be responsible for handling a variety of customer issues
• The company offers a stimulating work environment with opportunities for growth.